Payment, Cancellation and Refund  Policy

Payments

  • If you are NOT paying with a credit card (i.e. using a coupon), you will be electronically invoiced via QuickBooks usually within 3 business days.
  • If you are paying by check, the invoice terms are due upon receipt.  If we do not receive your payment at least 30 days prior to the start of the program, you are at risk of being unenrolled and losing your seat.

Cancellations

  • Cancellations must be be submitted via email to [email protected]
  • Cancellations received 30 days or less from the start of the program will not receive a refund

Refunds

  • For a full refund you must cancel your registration not less than 31 days prior to the start of class
  • Failure to attend (no shows) will resulting in loss of your tuition
  • Any refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days

Need Help?

Contact us at [email protected] for questions related to refunds and cancellations.

If the MUSAR Training Foundation has to cancel a training program due to insufficient enrollment, we will notify all registered students via email as soon as possible. You will receive a full refund but MUSAR assumes no liability for any expenses incurred.

Forced cancellations due to local or regional natural disasters, terrorist attacks, war, riot, flood, act of God, court order, governmental action, or fire are a risk everybody takes. MUSAR assumes no liability for a particular program’s untimely cancellation or disruption due to these uncontrolled events.